Cancellation & Refund Policy

Customers may cancel future automatic renewal using the subscription management functionality available in their Account.

Cancellation normally prevents the next renewal and does not immediately terminate an already-paid Subscription.

Access normally remains available until the end of the current paid billing period.

Where supported by the platform, a customer may reactivate automatic renewal before the current Subscription period expires.

After reactivation, the next payment will be scheduled according to the applicable Subscription terms.

Where a free trial is offered, its duration and applicable conditions are displayed when the trial begins.

If the trial does not require a payment method, the customer will not be charged solely because that trial expires.

Any trial that automatically converts to a paid Subscription will be clearly identified before activation where required by applicable law.

KoreduHub provides digital software services. Payments for a billing period that has already begun are generally not refundable except where required by applicable law or where a refund is approved under this Policy.

Refund requests may be considered in cases such as duplicate payments, billing errors attributable to KoreduHub, or serious technical issues that prevented use of the paid Service and could not be resolved within a reasonable period.

Each request is reviewed individually based on the circumstances and applicable legal requirements.

Refund requests may be submitted to koreduhub@gmail.com.

We may request the Account email, approximate transaction date, amount and transaction identifier in order to locate the payment.

Do not send a full payment-card number, CVV/CVC, PIN or online banking credentials by email.

Where a refund is approved, it will normally be initiated using the payment method or refund mechanism available for the original transaction.

The time required for funds to appear may depend on the payment provider, issuing bank and payment method.

If you do not recognise a transaction or believe a payment was processed incorrectly, you may contact us at koreduhub@gmail.com so that the transaction can be investigated.

Nothing in this Policy limits rights that cannot legally be excluded, including rights available under applicable payment-services, card-scheme or consumer-protection rules.

For cancellations, refunds or billing questions: koreduhub@gmail.com.